FREQUENTLY ASKED QUESTIONS
- 01
You can pay using Stripe, PayPal, Visa, Mastercard, and American Express.
- 02
We ship throughout the UK . Delivery within the UK costs £4.00 for 1st Class and will take around 3-5 working days. We also have a second class option for £3.40. Any orders over 2kg will be priced differently.
- 03
We ship all our orders with Royal Mail
- 04
Check the dispatch email for your shipping reference number to track your order. If you need further assistance, email us at hello@msaskincare.com, and we will help trace your order.
- 05
Yes, your delivery address is chosen at the checkout stage. Your order will automatically default to any saved addresses but you can choose to add a new one by clicking ‘Add a new address’.
- 06
Yes. We do not formulate with any ingredient derived from animal sources. Animal derivatives commonly found in cosmetics include lanolin, beeswax, honey or ingredients derived from dairy. We carefully source vegan alternatives.
- 07
Yes. Msa skincare believes that beauty products should be cruelty free.