Frequently Asked Questions

To book an appointment, go to our website and click on the 'Facial Treatments' tab. If you have any issues or questions, email us at hello@msaskincare.com or WhatsApp us at 0203 488 1846.

Full payment will be taken when you book.

Wear comfortable, loose-fitting clothing as you'll need to remove your top for access to your neck and shoulders. Please come makeup-free.

You can cancel your appointment up to 48 hours in advance. Appointments cancelled with less than 48 hours notice will incur a charge of 50% of the treatment.

To reschedule, you must also provide 48 hours' notice.

Contact us at hello@msaskincare.com or WhatsApp 0203 488 1846 to reschedule.

Please note that no-shows will be charged the full cost of the treatment.

You do not need to arrive more than 5 minutes early for your appointment.